Frequently Asked Questions

LicenseCheck FAQs

Clear answers about petroleum verification scope, CIPC/company checks, turnaround, supplier badges, depot verification, risk reports, confidentiality and limitations.

LicenseCheck explains what clients need to know while protecting the detailed internal verification methods used to perform the work.

Quick Answers

CIPC/company check included? Yes.

Government authority? No.

Supplier verification? Yes.

Depot verification? Yes, within scope.

Standard and Priority options? Yes.

Guarantee of future performance? No.

About the Service

What LicenseCheck Does—and Does Not Do

What does LicenseCheck verify?

LicenseCheck verifies petroleum suppliers, company/CIPC information, petroleum licenses and permits, depots and selected supporting information where included in the agreed scope. Services also include Supplier Risk Reports, Verified Supplier Badges and Priority Verification.

Is LicenseCheck a government department or licensing authority?

No. LicenseCheck is a specialist petroleum verification service whose verification is conducted separately from the counterparty being assessed. It does not issue, renew, approve or amend petroleum licenses or permits and does not replace the relevant competent authority.

Is company/CIPC verification included?

Yes. Establishing the correct legal entity is a standard component whenever a company is being assessed.

Does verification guarantee a supplier or transaction?

No. Verification reduces information risk within a defined scope but cannot guarantee future conduct, solvency, product quality or availability, contractual performance or future regulatory compliance.

Scope & Turnaround

What to Expect From a Verification Request

How long does verification take?

Standard verification is targeted for completion within 24 working hours once the required information and scope are confirmed. Priority Verification is targeted for the same business day or approximately five working hours where scope, records and information availability allow.

What should I submit?

Provide the company or supplier name, registration number where available, license/permit/badge/reference details, relevant documents and a clear description of the decision or claim you need assessed. LicenseCheck will confirm the appropriate scope.

Can enhanced checks be included?

Yes. Depending on the service and agreed scope, enhanced checks may include relevant storage arrangements, depot claims, transport information, insurance evidence, supporting documents and other supplier-specific information.

What does “unable to verify” mean?

It does not automatically mean the information is false. It means sufficient evidence was not available to support the relevant point within the agreed scope at the time of verification.

Badges, Reports & Confidentiality

Common Questions About Outcomes and Records

What is a Verified Supplier Badge?

A badge is a controlled visual reference linked to a LicenseCheck verification record. Current status should be confirmed through the official reference-check process rather than relying on a copied badge image alone.

What is a Supplier Risk Report?

A Supplier Risk Report provides a broader structured assessment of a petroleum counterparty within an agreed scope, bringing together relevant company, licensing and supporting information for a commercial decision.

Is verification confidential?

LicenseCheck handles verification requests as commercially confidential. The public website does not publish a searchable database of all verified suppliers; controlled reference checks are used instead.

Still Not Sure What to Request?

Submit the information available and explain the decision you need to make. LicenseCheck will confirm the appropriate verification scope.