Privacy Policy
Last updated: 20 July 2026
LicenseCheck respects the privacy and confidentiality of personal and commercial information submitted through this website and in connection with verification services. This Privacy Policy explains, in general terms, how information may be collected, used, stored and protected.
LicenseCheck is operated by the Fuel Wholesalers Association (Pty) Ltd under license. Privacy enquiries relating to this website or LicenseCheck services may be directed to hello@licensecheck.co.za.
1. Information We May Collect
Depending on how you use the website or services, we may collect:
✓ Your name, email address, telephone number and contact details
✓ Company name, registration details and business information
✓ Petroleum license, permit, depot, supplier or verification information
✓ Documents or supporting information voluntarily submitted for verification
✓ Correspondence, enquiries and service-administration records
✓ Technical information relating to website use, such as device, browser, IP or analytics information where applicable
✓ Cookie or similar technology information where such technologies are used
2. Why We Process Information
Information may be processed for purposes including:
✓ Responding to enquiries and verification requests
✓ Establishing the identity of companies, suppliers or relevant persons
✓ Conducting and administering verification services
✓ Communicating verification requirements, outcomes and service information
✓ Maintaining verification records and protecting the integrity of badges or references
✓ Managing website security, fraud prevention, audit trails and service improvement
✓ Meeting legal, regulatory, contractual or legitimate business obligations
3. POPIA and Lawful Processing
Personal information is processed in accordance with applicable South African law, including the Protection of Personal Information Act, 2013 (POPIA), where applicable. We seek to process personal information for a specific and lawful purpose, in a manner that is adequate, relevant and not excessive for that purpose.
4. Verification Information and Third Parties
To perform a verification, it may be necessary to compare information with official records, regulatory sources, company records, service providers or other relevant third-party information. Information will only be shared or disclosed where reasonably necessary for the verification or administration purpose, where authorised, or where required or permitted by law.
We do not disclose personal information to unrelated third parties for their own direct marketing merely because you submitted a verification request.
5. Confidential Commercial Information
Documents and information supplied for a verification may contain commercially sensitive information. LicenseCheck treats verification material as confidential and limits its use to the agreed verification, service administration, record integrity and lawful related purposes.
6. Information Security
Reasonable technical and organisational safeguards are used to protect information against loss, misuse, unauthorised access, alteration or disclosure. No internet, email or storage system can be guaranteed to be completely secure, and users should avoid submitting unnecessary sensitive information.
7. Retention
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate verification and business records, resolve queries, protect legal rights or meet applicable legal or regulatory obligations. Retention periods may differ according to the type of information and service.
8. Cookies and Analytics
The website may use essential cookies and, where configured, analytics or similar technologies to understand website use and improve performance. Where consent is required by applicable law or the selected technology, appropriate consent controls should be used.
You may control cookies through your browser settings, although disabling certain cookies may affect website functionality.
9. Your Rights
Subject to applicable law, you may have rights to request access to personal information held about you, ask for inaccurate information to be corrected, request deletion where legally appropriate, object to certain processing or raise a complaint regarding the processing of personal information.
Requests may be submitted to hello@licensecheck.co.za. We may need to verify your identity before acting on a request.
10. Information Regulator
If you believe your personal information has been processed contrary to POPIA, you may also have the right to lodge a complaint with the Information Regulator of South Africa through its official channels.
11. External Links
This website may link to third-party or official websites. LicenseCheck is not responsible for the privacy practices, security or content of websites operated by other organisations.
12. Changes to This Policy
This Privacy Policy may be updated when our services, technologies or legal requirements change. The current version will be published on this page with its update date.
13. Contact
Privacy and personal-information enquiries: hello@licensecheck.co.za
Telephone: 0860 017 416